Are reservations required?

Reservations are strongly suggested for home dock departures. During high season months (June 15th through August) various cruises do sell out days in advance.

What time should we arrive before our cruise?

We begin boarding 10 minutes prior to the scheduled departure time. There is no reserved seating. Seating is first come first serve. During high season months it is recommended to arrive early, line will begin beneath gazebo at Ithaca Farmers Market, or at our home dock.

What should we wear?

Casual clothing attire is recommended on all cruises. During spring and fall cruises we do recommend long sleeves, as well as bringing an extra layer, it is always a little cooler on the water. We do have a limited number of blankets available onboard, the enclosed cabin does have heating, but always better to comfortable on deck for sightseeing.

Can we bring our own food & drinks?

Absolutely! We encourage you to bring a SMALL cooler with your own food and beverages. Alcohol is permitted. Glass wine bottles are ok, we encourage beer cans over glass if possible. Remember to bring your own cups, plates, utensils if needed. We do not sell alcohol on board. There are complimentary waters available if you do not have yourr own. Keep in mind that plastic food packaging and plastic in general should be limited if possible due to wind, we strive to keep items from blowing into the lake. We advise against bringing popcorn and potato chips, items such as these can be difficult to contend with during breezy days.

Accessibility

Homedock Departures: The boat is nearly even with the dock, there are 4 steps that have an 8″ rise upon boarding the vessel, the crew is always available to assist, there is a sturdy railing once inside the boat.

Restrooms

We have a large single unisex nautical restroom on board, this restroom is located on the primary floor level.

Life jackets

We have 57 life jackets on board. Passengers are NOT required to wear these during the cruise. Infant and small child (ages 0 – 2 years of age) life jackets are available upon request.

Cancellation Policy

• The Cancellation Policy may vary based upon the cruise type, each ticket refund policy can be viewed online from within the shopping cart prior to submitting payment information.

 

• Company has a minimum number of passengers required for cruises to sail. Company reserves the right to cancel a cruise if minimum number of passengers are not booked for cruise. Passengers will be notified by email/phone/text message if a cruise is cancelled.

 

• Ithaca Boat Tours reserves the right to cancel a cruise due to mechanical issues, weather issues or any unforeseeable incidents that may occur. If we do cancel a cruise you will be offered a refund immediately or a possibility to reschedule to a different date.

Inclement Weather

Cruises will be cancelled in lightning/thunderstorms. Cruises are cancelled 2 Hrs prior to departure time. You will be notified by phone and/or text message if the cruise is cancelled. If you have purchased a ticket online you will be offered a refund or the opportunity to reschedule to a different date. We will cruise if there is a chance of sprinkles, or overcast weather, we will not cruise if rain is highly likely during the scheduled cruise time.

No Shows

If you have paid for a cruise and did not show up or cancel a reservation, you will not be issued a refund. Please call to let us know you will not be able to attend, this will allow for a timely departure for passengers onboard.

Alcohol and Tobacco Policy

No alcohol is sold on board. You may bring your own alcohol.
NO smoking allowed.